Return Policy

This Refund Policy governs all sales made by Rapid Rigging, LLC (“Company”). By placing an order with the Company, the purchaser (“Customer”) acknowledges and agrees to the following terms:

1. All Sales Are Final

All sales, including but not limited to custom-fabricated and standard products, are final and non-cancellable. No returns or refunds will be accepted under any circumstances. This policy applies regardless of whether the Customer refuses delivery, cancels an order, or fails to utilize the product.

2. No Right of Return

The Company does not accept returns of any product once delivered. Products may not be returned for credit, replacement, exchange, or refund, except as explicitly required by law or provided under a separate written warranty issued by the Company.

3. No Refunds

The Customer expressly acknowledges that no refunds will be issued by the Company for any reason, including but not limited to dissatisfaction with the product, project cancellation, or change in circumstances. Refunds will not be granted for any portion of the purchase price, including deposits or progress payments.

4. Warranty Rights Unaffected

This policy does not limit or affect any applicable written express warranty issued by Rapid Rigging, LLC. Any claims under such warranty must be submitted in accordance with the warranty’s terms. The exclusive remedy for any defective product covered by warranty shall be limited to repair or replacement, as determined solely by the Company.

5. Final Determination

All decisions regarding refunds, returns, or exceptions to this policy shall be made exclusively by Rapid Rigging, LLC in its sole discretion and shall be final. No oral or implied statements shall modify the terms of this Policy.